Erin Monday on Storytelling and Collaboration at the Heart of Your Social...
This is the first post of the Social Storytelling Series -- a series which aims to highlight individuals and organizations that embrace the power of social media to empower their communities through...
View ArticleTweet, telephone, or text? A beginner’s guide to omni-channel engagement
This article originally appeared on The Next WebJennifer Bowden is a customer service specialist currently contributing on behalf of numero, a world-class software solutions provider. The unrelenting...
View ArticleWhat, When, And How To Share On Social Media
The currency of social media is the share. We all want to be the go-to person with the latest news, the most intriguing viral content, or the best hidden gems followers wouldn't have found otherwise....
View ArticleMarketers With Courage To Innovate Using Content
Content marketing is a hot topic in many companies today. But few have been as successful at tapping into their internal subject marketer experts and their customers as these three examples. Cleveland...
View ArticleGoogle At SXSW: The Internet Is Accelerating Social Change On A Global Scale
Google chairman Eric Schmidt and Director of Google Ideas Jared Cohen led a discussion at Friday’s SXSW event in Austin, Texas, which described the ways technology is impacting privacy, security and...
View ArticleIs modular tech a new trend? After the modular smartphone, here’s the modular...
This article originally appeared on The Next WebThe term ‘modular tech’ used to invoke thoughts of synthesizers from the 1970s. Now it’s making a comeback, not least because of Google’s Project Ara...
View Article5 Ways To Lock In Your Customers Using Online Communities
As a long-time comic book artist, fan, and professional, I have experienced firsthand how comics collectors travelled long distances to meet up with others who shared these passions. In the 1990s, the...
View Article5 Quick Tips For Lasting Customer Service
"Build a great experience, customers tell each other about that. Word of mouth is very powerful." -Jeff Bezos, CEO Amazon.com If you attended a party where the host snarled at you, reluctantly offered...
View ArticleThe digital doorstep: 4 keys to establishing an effective personal brand...
This article originally appeared on The Next WebDana Leavy-Detrick is the chief creative scribe at Brooklyn Resume Studio. This post was originally published on the Shutterstock blog and has been...
View ArticleStudy: Social Media Isn’t Replacing Traditional News Outlets At All
The way we consume news is a hot topic in the media industry. Startups like Circa are banking on the fact that people frequently prefer their news updates delivered in snack-sized bites. Others, like...
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